Terms and Conditions

This page tells you the terms and conditions on which we supply any of the products on our website www.caleydaniel.com (hereinafter referred to as “the site”). Please read these terms and conditions carefully before ordering any products from the site. By ordering any of our products, you agree to be bound by these terms and conditions.

Caleydaniel Store is operated by Caleydaniel Pte Ltd, 200909796Z, a company registered in Singapore.

To place an order with Caleydaniel Store, you must be over 18 years old.

1. HOW A CONTRACT IS FORMED

1.1 When you select a product that you wish to order, you will be shown the charges you must pay in Singapore dollar (SGD) including GST. Subject to clause 1.9 below, this is the total you will pay for receipt of the ordered product.

1.2 You shall pay for the product in full at the time of ordering by Paypal, or a credit card that is acceptable to Paypal.

1.3 You undertake that all details you provide to us for the purpose of purchasing the product from us will be correct, that the credit card, or account is your own and that there are sufficient funds or credit facilities to cover the cost of the product. We reserve the right to obtain validation of your payment details before providing you with the product.

1.4 When you submit an order to the site, you agree that you do so subject to these Terms and Conditions current at the date you submit your order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.

1.5 Your order remains valid as an offer until we issue our Confirmation of Order or, if earlier, when we receive your notice revoking your order.

1.6 We shall not be obliged to supply the product to you until we have accepted your order. Unless expressly stating that we accept your order, an email, letter, fax or other Acknowledgement of your order by us is purely for information purposes and does not constitute the Confirmation of Order. We may in our discretion refuse to accept an order from you for any reason, including unavailability of supplies or we may offer you an alternative product (in which case we may require you to re-submit your order first).

1.7 A Contract shall be formed and we shall be legally bound to supply the product to you when we accept your order. Acceptance shall take place when we expressly accept your order by email to you, in the form of a document called a “Confirmation of Order” stating that we are accepting your order. Our Confirmation of Order shall be deemed to come into effect when it has been despatched by us. Without affecting your obligation to pay us earlier, we may send an invoice to you at any time after we have accepted your order. Until the time when we accept your order, we reserve the right to refuse to process your order and you reserve the right to cancel your order. If we or you have cancelled your order before we have accepted it, then we will promptly refund any payment already made by you for the order of the Product.

1.8 If you discover that you have made a mistake with your order after you have submitted it to the site, please contact sales@caleydaniel.com immediately. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.

1.9 We try very hard to ensure that the price given to you is accurate, but the price of your order will need to be validated by us as part of our acceptance procedure. If the price for the order changes before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the amended price.

2. DELIVERY

2.1 We aim to deliver the Product to you at the place of delivery requested by you in your order.

2.2 We offer free delivery within Singapore and Malaysia by either courier service or registered mail. We reserve the right to decide on the mode of delivery.

2.3 We aim to deliver within the time indicated by us at the time of your order (and updated in the Confirmation of Order) but we cannot promise an exact date when you submit your order or at the Confirmation of Order.

2.4 We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

2.5 Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the Order or delivery to an alternative delivery address.

3 FAULTY PRODUCT

3.1 The product is intended to be used strictly in accordance with the manufacturer’s latest published instructions as set out on the site or as on the product itself. It is your responsibility to ensure that you use the product strictly in accordance with those instructions.

3.2 We try very hard to deliver products in excellent condition. However, if you tell us that the product is faulty, you agree to keep the product in its current condition available for us (or our agent) to inspect within a reasonable time.

3.3 In order to provide you with any remedies for a faulty product, we may need your assistance and prompt provision of certain information regarding the Product, including:

a) you specifying with reasonable detail the way in which it is alleged that the product is damaged or defective; and

b) you providing us with the delivery note number and such other information as we reasonably require.

4. AMENDMENT TO THE GENERAL BUSINESS TERMS AND CONDITIONS

We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.